Mike Thompson is a knowledge manager with almost a decade’s experience in the field. He’s worked for several major technology brands, helping them better support customers while also organizing information so it’s easier to access for internal teams.
He began his career as a journalist specializing in technology. Since then, he worked as a creative writer for a video game studio before pivoting to knowledge management.
He spends his free time dosing his coffee with heavy amounts of cream and sugar, baking cookies from scratch, and searching for weird dollar bin comics while accompanied by his dogs.
Undercaffeinated Writer 